We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The GTM Operations & Strategy team is responsible for productivity and performance improvements across our Go To Market Organisation (Sales, Account Management, Marketing, Professional Services / Support, Partnerships, Sales Development)
The broader GTM Operations team operates in four closely connected teams: RevOps, Incentive Compensation, GTM Technology, and Enablement.
Enablement Team Responsibilities:
Onboarding - All new hires in GTM will go through an onboarding experience driven by the enablement team to set new Plaids up for success in their roles.
Product Enablement - Plaid’s product suite is expanding and rapidly evolving creating a critical need for to ensure our customer facing teams are equipped to bring those solutions to market.
Field Enablement - Partner closely with our revenue teams on strategic enablement initiatives targeted to the specific needs of our segments
Leadership and Skill Development across all teams
As a leader of the Revenue Enablement Team, you will architect and lead our enablement strategy across all customer facing teams at Plaid. This is a highly cross-functional leadership role responsible for accelerating productivity, improving execution quality, and helping our go-to-market organization scale during rapid growth.
Responsibilities
Define and execute Plaid’s long-term Revenue Enablement strategy across all customer-facing functions
Build scalable onboarding and ramp programs that accelerate time-to-productivity for new hires globally
Develop manager enablement programs that improve coaching quality, inspection rigor, and team performance
Partner with Product Marketing and Product teams to operationalize product launches, messaging, competitive positioning, and field readiness
Create and maintain repeatable sales methodologies, playbooks, discovery frameworks, and deal execution best practices
Drive ongoing skills development across enterprise sales, consultative selling, technical solutioning, negotiation, and executive communication
Build enablement infrastructure and operating systems, including content management, LMS strategy, certifications, AI-assisted learning workflows, and knowledge distribution
Establish a measurable enablement operating cadence with clear KPIs tied to ramp time, attainment, productivity, retention, and forecast accuracy
Partner closely with Revenue Operations to identify performance gaps and prioritize enablement investments based on business impact
Develop scalable communication strategies that improve alignment and reduce noise across the GTM organization
Lead and grow a high-performing enablement team while fostering a culture of continuous learning and operational excellence
Serve as a strategic advisor to Revenue leadership on organizational readiness, productivity, and execution effectiveness
Qualifications
Must haves:
10+ years of experience in Revenue Enablement, Sales Enablement, Revenue Productivity, GTM Strategy, or related functions within high-growth technology companies
Experience building and scaling enablement programs for complex, multi-product B2B organizations
Demonstrated success partnering with executive stakeholders across Sales, Product Marketing, Revenue Operations, Finance, and Product
Strong understanding of modern enterprise sales motions, including mid-market and strategic/enterprise GTM models
Proven experience building onboarding, manager enablement, and field readiness programs at scale
Exceptional program management and organizational leadership skills
Strong analytical mindset with experience using metrics and performance data to drive decisions and measure impact
Excellent communication and facilitation skills, with the ability to influence at all levels of the organization
Experience implementing or scaling enablement technologies, LMS platforms, knowledge systems, and AI-enabled workflows
Ability to thrive in fast-moving environments with evolving priorities and ambiguity
Passion for developing people and building high-performing teams
Nice to haves:
Experience in fintech, infrastructure software, AI platforms, or developer-focused technology companies
Familiarity with usage-based or product-led GTM motions
Experience integrating AI tooling into enablement workflows, coaching, or knowledge management
Experience in a quota carrying role
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
