About Fetch
At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.
Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.
About the Industry
The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.
About the Role
Overview
We are looking for a Senior Actuary (Predictive Modeling) to drive best-in-class pricing and profitability while also supporting growth of the business. As a senior technical leader on the team, you will set the direction for our predictive analytics work, advancing the sophistication of our pricing models and the tools we use to monitor the performance of our rating plans over time.
In this highly visible role, you will be a senior member of a small, close-knit actuarial team, taking ownership of complex, ambiguous problems and setting technical standards for how the team approaches actuarial pricing and financial forecasting initiatives. Time will be roughly evenly split between pricing, conversion, and retention modeling work and traditional actuarial pricing work. You will lead the evaluation of product proposals from a pricing and enterprise risk management perspective, own rate filings and responses to regulatory objections, and spearhead special pricing projects such as increased limit factor analyses, policyholder coverage utilization studies, and pricing brand new coverages. As a recognized subject matter expert, you will frequently engage in creative problem-solving and present your recommendations directly to senior leadership, actively shaping the organization’s future.
Location
Remote (U.S.)
Primary Responsibilities
- Price Elasticity & Lifetime Value: Lead the development of price elasticity curves to forecast the impact of rating changes on policyholder retention and conversion, and assess their impact on customer lifetime value
- Conversion and Retention Forecast: Own the forecasting of policyholder retention and conversion for the portfolio based on pricing, operational changes, and business initiatives
- Risk Segmentation: Drive advances in the risk segmentation sophistication of our rating plans by developing GLM-based rating factors (in R or Python) and championing advanced predictive modeling techniques
- Performance Monitoring: Architect and own the tools that monitor the performance of our existing rating plans and rate level over time, including loss ratio, conversion rate, churn, and lifetime value
- Data Analysis & Modeling: Write advanced SQL procedures to pull from large, line item level veterinary bill databases, and establish best practices for the team’s data and modeling workflows
- Product & Coverage Analysis: Quantify and advise leadership on the impact of coverage and product changes on pricing
- Evaluate New Product Proposals: Lead the analysis of product design proposals to determine pricing viability, impact on enterprise risk, competitive positioning, and customer value
- Market Analysis: Maintain deep expertise in competitor filings to understand how our products and pricing stand relative to the market
- Rate Filings & Indications: Lead rate filing and rate indication work, including the development of filings and responses to regulatory objections
- Cross-Functional Collaboration: Partner with and influence product, underwriting, marketing, BI, and IT teams, and translate complex actuarial concepts for a non-actuarial audience
- Innovate: Pioneer creative approaches to pricing innovative coverage concepts and ideas
Qualifications
- FCAS designation required (or career ACAS)
- At least 7 years of experience working in an actuarial or data science P&C and/or Health insurance role
- At least 4 years of experience in an actuarial ratemaking and/or pricing modeling role
- Advanced knowledge of SQL is required
- Strong knowledge of R and/or Python is required
- Intermediate knowledge of Excel is required
- Advanced knowledge of generalized linear models (GLMs) is required
- Intermediate knowledge of elastic net GLMs, k-means clustering, and geospatial statistics is desirable
- The ability to review and evaluate data for quality, completeness, and reasonability is required
- Experience performing competitor filing research in SERFF is a plus
- Comfortable or willingness to learn how to work with AI assisted coding tools, such as, Claude, GitHub Copilot, or Gemini
- Excellent verbal, interpersonal and written communication skills; an excellent team player able to apply innovative ideas and critical thinking
- Able to anticipate needs, innovate and flourish in a high-volume, fast paced environment
Compensation
- The pay range for this position is $180,000 - $195,000 on a full-time basis
- Along with base salary, your position may qualify for additional bonuses
- This position is eligible for the Company’s bonus plan(s)
Why Join Fetch
- Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration
- When in office, enjoy complimentary lunch daily, and pets are always welcome
- Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive
Benefits & Perks
At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below.
- Comprehensive Medical, dental, and vision plan for you and your family
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
- Highly competitive 401(k) matching
- Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
- Paid company (9) holidays, including (1) floating holiday
- Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
- Educational Assistance Program
- Fetch Discount Perks Program
- Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
- NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
- Employee Referral Incentive
- Tuition Assistance
- Commuter Benefits
- Employee Assistance Program (EAP)
Pay Range
$180,000—$195,000 USD
Recruiting Fraud Alert
At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers.
EEO Statement
Fetch is proud to be an equal opportunity employer.
We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.
If you need assistance or an accommodation to apply, please contact us at people@fetchpet.com
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