At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Team
This role is based on the Creative Content Team, which is part of the larger Content Design Team at Affirm. We’re the heart of Affirm’s communications, UX experiences, and products shaping how we engage with our users across both web and the Affirm app. You’ll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences. As part of the overall Product organization at Affirm, we ensure that every user interaction is meaningful and aligned with Affirm’s broader goals, seamlessly integrating messaging into product touchpoints.
We’re looking for a mid-level Copywriter to join our team, playing an essential role in shaping and delivering clear, impactful messaging across our product and marketing communications—specifically email, push notifications, and web. If you’re looking to contribute meaningfully to high-visibility projects and grow within a forward-thinking, creative team, this is an exciting opportunity.
What You’ll Do
- Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone.
- Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives.
- Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions.
- Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals.
- Contribute to the evolution of Affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints.
- Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews.
- Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines.
- Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly.
- Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement.
What We Look For
- 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment.
- Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium.
- Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions.
- Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience.
- A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment.
- Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content.
- Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards.
- A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users.
Base Pay Grade - G
Equity Grade - 3
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $80,000 - $100,000
This posting is for an existing vacancy.
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
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