About the Job:
LaunchDarkly is seeking an Executive Assistant to partner closely with our Chief Revenue Officer and support the broader global Revenue organization as it scales.
This role will help the CRO stay focused on the highest-priority work by managing their calendar, travel, meetings, and competing priorities. The right person will anticipate needs, resolve scheduling conflicts, and make thoughtful decisions about what requires the CRO’s attention.
The Revenue organization spans Sales, Customer Success, pre- and post-sales, Partnerships, and international markets. As the organization grows, the EA may also provide administrative support to other senior Revenue leaders. The right person will be comfortable working across time zones, navigating senior stakeholders, handling confidential information, and learning the CRO’s priorities and working style.
LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster. Software powers the world and LaunchDarkly empowers all teams to deliver and control their software.
Responsibilities:
- Manage the CRO’s calendar, priorities, meeting flow, and time allocation across a globally distributed organization.
- Triage scheduling requests and prepare the CRO for key meetings by confirming logistics, participants, and materials; recommend what should be delegated, deferred, or declined.
- Manage domestic and international travel, bookings, logistics, expenses, approvals, and last-minute changes.
- Plan and coordinate Revenue leadership offsites, including quarterly gatherings, and other executive events; attend select events in person.
- Coordinate scheduling and logistics for the CRO’s participation in Revenue leadership meetings and other recurring forums in partnership with the Chief of Staff and Revenue Operations.
- Provide administrative support to the global Partnerships leader and, as the organization grows, other senior Revenue leaders.
- Coordinate meetings with customers, partners, executives, and other strategic stakeholders.
- Build strong relationships across Revenue, Finance, People, Legal, Product, Engineering, Marketing, and other cross-functional teams while maintaining systems that improve visibility and follow-through.
- Handle sensitive information with discretion and confidentiality and support administrative follow-through for select executive priorities and events.
Qualifications:
- Experience as an Executive Assistant, Executive Business Partner, or comparable role supporting senior or C-level executives in a globally distributed organization.
- Experience working in a software or technology company; high-growth or B2B SaaS experience is a plus.
- Experience managing executive calendars, travel, expenses, complex scheduling, and meeting or event logistics.
- Demonstrated ability to anticipate problems, protect executive focus, and make sound decisions about competing priorities.
- Strong organization, attention to detail, follow-through, written and verbal communication, and interpersonal skills.
- Ability to learn an executive’s working style and business priorities, manage up, and support multiple senior leaders as needs evolve.
- Sound judgment, discretion, emotional intelligence, and comfort handling confidential information.
- Proficiency with Google Workspace, Slack, Zoom, and related collaboration tools.
- AI fluency and curiosity, with the ability to use emerging tools thoughtfully to improve productivity, organization, and administrative workflows while protecting confidential information.
- Experience supporting a CRO, President, CEO, or other externally facing executive is a plus.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - $168,000**
- Zone 3: All other US locations - $116,000 - $159,000**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
Do you need a disability accommodation?
Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.
