Sales Operations Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, processes, and policies for our Mexico Sales organization. Please note that this is an individual contributor role and does not include direct people management responsibilities. Instead, you'll lead high-impact cross-functional initiatives while partnering closely with senior leaders across Samsara's go-to-market teams in Mexico—spanning Commercial, Mid-Market, and Enterprise Select—to design, build, and scale critical business capabilities for our world-class sales organization. The person in this role will have an outsized impact on the future of our Mexico Sales organization by helping us Build for the Long Term as we continue to expand our presence in the Mexico market. The ideal candidate has experience driving transformative initiatives that bring together people, process, and technology into elegant solutions for complex business challenges related to all aspects of the sales experience, and is fluent in both Spanish and English to effectively partner with local sales leadership and field teams.

This is a remote position open to candidates residing in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will:

• Partner closely with Manager to VP-level Sales Leadership across Mexico's Commercial, Mid-Market, and Enterprise segments to optimize our sales motion, ensuring scalable, efficient processes that drive ACV, retention and expansion.
• Lead cross-functional programs focused on improving Mexico Sales outcomes, including process redesign, tooling enhancements, and analytics-driven improvements.
• Intake, assess, and prioritize Sales-specific requests and process gaps based on business impact and effort, developing a roadmap aligned to core Mexico Sales goals.
• Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions.
• Collaborate with Salesforce Systems and RevOps teams to enhance automation, deliver scalable tooling, define business requirements, conduct UAT, and manage end-user communications.
• Own the annual account carve process for Mexico, including territory design, book balancing, and rep-level account distribution across segments.
• Serve as the primary point of contact for policy clarity, account ownership disputes, and system enhancement requests from Mexico sales directors and reps.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 6+ years of experience in Sales Operations roles supporting cross-functional sales organizations within a fast-paced, iterative, forward-thinking SaaS environment.
• Bachelor's degree from a top university; focus in business, finance, economics, or engineering preferred. MBA optional.
• Fluency in both Spanish and English (written and verbal) is required to support Mexico-based sales leadership and field teams.
• This is a high impact position with high internal visibility that requires strong priority management and high emotional intelligence.
• Proven ability to drive improvements in Sales workflows through cross-functional project management and build long-term solutions.
• Advanced in Excel.
• Advanced in Salesforce and proficient in sales tech stack tools.
• Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution.
• Analytical mindset and ability to use data to influence sales strategy and decision-making.
• Excellent communication skills and experience translating policy/process into field-facing resources and guidance, in both English and Spanish.

An ideal candidate also has:

• Salesforce Administration Experience is a plus but not required.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.