Senior/Staff Applied Research Software Engineer

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! 

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. 
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See yourself at Twilio

Join the team as Twilio's next Senior/Staff Applied Software Research Engineer for Emerging Technologies. We are hiring for multiple positions at a Senior and Staff level.

About the job

This full stack engineer position is needed to contribute hands-on technical expertise, collaborate on rapid prototyping, and develop innovative solutions as part of Twilio’s incubation team. 

As a Senior Applied Software Research Engineer, you’ll build hands-on skills with new technologies, collaborate with passionate engineers, and contribute to delivering solutions that help shape Twilio’s future offerings. This is a growth role, ideal for someone eager to learn and make a measurable difference in a fast-paced, entrepreneurial environment.

As a Staff Applied Software Research Engineer, you’ll work closely with cross-functional partners to design and build new product ideas, leveraging modern technologies and your problem-solving abilities. This is a high-impact opportunity for growth and learning, helping Twilio experiment and stay ahead in the evolving tech landscape.

Responsibilities

In this role, At the Senior level, you’ll:

• Develop, test, and deploy code for prototypes and new product features.
• Collaborate with team members to solve technical challenges and improve solution design.
• Participate in code reviews, documentation, and team knowledge sharing.
• Experiment with modern tools, frameworks, and emerging technologies.
• Adapt to evolving requirements and provide input on process improvements.

In this role, At the Staff level, you’ll:

• Design, develop, and implement prototypes and production-ready solutions.
• Collaborate with team members to experiment with AI, machine learning, and emerging technologies.
• Participate in code reviews and contribute to continuous improvement of engineering best practices.
• Communicate progress and technical concepts to stakeholders and peers.
• Adapt quickly to feedback and changing requirements in a fast-paced environment.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

At the Senior level:

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 3+ years of professional software development experience, ideally full stack development.
• Proficiency in at least one programming language (such as JavaScript, Python, or Java).
• Experience working with front-end (React, Angular) and/or back-end (Node.js, Springboot) technologies.
• Understanding of database fundamentals (SQL or NoSQL).
• Eagerness to learn, collaborate, and solve problems.
• Effective written and verbal communication skills.
• Have an agentic coding operating model that is effective at leveraging skills/ MCP/ LLMs to be able to do ai-assisted coding
• Ability to deal with ambiguity and solve the problems vs. need constant support to unblock execution

At the Staff level:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 5+ years of professional full stack software development experience.
• Proficiency across modern programming languages such as JavaScript, Python, or Java.
• Experience building applications using front-end (React, Angular) and/or back-end (Node.js, Springboot) frameworks.
• Solid understanding of database technologies (SQL or NoSQL).
• Strong problem-solving skills and a collaborative mindset.
• Effective communication skills for technical discussions.
• Next-Gen Workflow: Mastery of an agentic coding operating model; highly effective at leveraging advanced dev tools, Model Context Protocol (MCP), and LLMs to drastically accelerate AI-assisted development.
• Ability to deal with ambiguity and solve the problems vs. need constant support to unblock execution

Desired:

At the Senior & Staff level:

• • Exposure to AI or machine learning principles or projects.
  • Knowledge of cloud-based platforms (AWS, Azure) and distributed systems.
  • Ability to ramp up on new technologies, solution against well defined problems and to be iterative about building.
  • Passion for innovation and exploring emerging technologies.
  • Experience working in remote or globally distributed teams.
  • Contributions to open source or tech community projects.

Location

 This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.