The Role
As a Care Navigator, you’ll be doing the important, meaningful work of managing crises, providing in-the-moment telephone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities. This position does not involve providing in-person services or therapy but instead focuses on supporting clients in connecting to care, exclusively by phone and email.
This role may be for you if you are an excellent written and verbal communicator, an ace at time management, skilled with crisis management, and passionate about connecting individuals to excellent care. It’s important that you’re comfortable adopting new technology platforms and have a growth mindset. We’re all here for the same goal: to improve access to the highest quality mental health care for our clients–when they need it most.
You must be able to work one of the following shift(s):
Tuesday - Saturday: 5:30pm-2am PT (6:30pm-3am MT / 7:30pm-4am CT / 8:30pm-5am ET)
Tuesday - Saturday: 7pm-3:30am PT (8pm-4:30am MT / 9pm-5:30am CT / 10pm - 6:30am ET)
