Agentic Operations Consultant

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Agentic Business Consultant, Agentforce Process Automation

The Agentic Operations and Intelligence Consultant is the primary strategic driver for go-to-market motion for our Agentforce process automation (Regrello). You will own the end-to-end value narrative—from initial discovery and use-case roadmapping to the delivery of high-stakes Proof of Concept (POC) engagements that prove the transformative power of these solutions.

The Business Consultant is not just a technical resource; it is Strategic Deal Execution. You will partner with Account Executives to lead deep discovery, identify high-value transformation opportunities across back-office business functions (Supply Chain, Finance, etc.), and prove the value of the "Agentic Enterprise." You own the value narrative—from the first pitch and process discovery to the delivery of high-stakes Proof of Concept (POC) engagements that secure the win.
 

Key Responsibilities

Strategic Value Selling: Serve as the primary solution leader on complex deals. You will pitch the vision of autonomous business processes and define the multi-year value roadmap for our most strategic customers.

Value Architecting: Define and pitch a multi-year "Value Roadmap" for customers, moving beyond a single use case to show how Agentforce can transform their entire operations.

Executive Influence: Act as the primary subject matter expert (SME) in C-suite presentations, translating technical "Agentic" capabilities into business outcomes like working capital optimization and risk mitigation.

Solution Proof & Validation: Lead and manage 4–5 week POC engagements. While you will build, the focus is on proving the business case and securing technical buy-in to close the deal.

Cross-Functional GTM Strategy: Partner with Product and Engineering to provide real-world feedback, ensuring the Regrello roadmap aligns with the "big rock" problems you are solving in the field.

Quota Ownership: Drive revenue growth as part of a commissionable team, taking accountability for deal velocity and win rates within the Regrello/Apromore portfolio.
 

Experience/Skills Required

- 10+ years of relevant experience in one or more of the following: Technical Sales, Solutions Engineering, Business Value Consulting, or Technology Consulting

- Deep industry experience in one of the following: Financial Services, Healthcare & Life Sciences, Supply Chain, or Public Sector

- Familiarity with supply chain management, financial services, or workflow automation platforms

- Master of Discovery: Proven ability to lead "whiteboard" sessions that challenge a customer's current state and build a compelling vision for a future state.

- Technical Fluency: Ability to "roll up sleeves" and configure solutions (POCs) using no-code tools, but always through the lens of solving a specific business problem.

- Executive Presence: Exceptional ability to communicate complex AI and automation concepts to stakeholders ranging from Warehouse Managers to Chief Supply Chain Officers.

- Ability to thrive in an agile, fast-scaling environment — often operating as the subject matter expert on a cross-functional deal team

- Experience working in or alongside quota-carrying roles with MBO or KSO-based incentive structures

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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